Returns & Exchanges

At Mayo Filipino Store, we want you to be completely satisfied with your purchase of our authentic Filipino goods. If you are not happy with your order, we offer a straightforward return process within 30 days of delivery for most items.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the specific items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unused, resellable condition.

• 3.
  Ship the Items

  Affix the provided return shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Refund or Exchange

  Once we receive and inspect your return, we will process your refund to the original payment method or ship out your requested exchange items within 5-7 business days.